We already know the Xbox One needs its Kinect sensor to be operational, but what happens if the fancy new motion tracking camera malfunctions or gets damaged? Can you walk into a store and buy a replacement, or do you need to send it in to Microsoft for repairs?
Checking for the former, we cruised a few retail websites and noticed that the Xbox One’s unique but mandatory peripheral was not listed among the console’s accessories. This lead us to reach out to Microsoft for more information on this matter and here’s what a company spokesperson had to say.
“Xbox One is still in development and we are excited to share more over the coming months, but we don’t have anything further to share at this time.”
Not the clearest answer to say the least, but it sounds like some type of solution is in the works. Many have labeled the Xbox One’s bundled Kinect sensor as the driving force that pushed the system’s price point to $500 — $100 more than Sony’s PlayStation 4.
If in fact this is the case and Microsoft elects to sell its new motion tracker as a standalone product, people will likely expect the camera to be priced around $100 or less, but bear in mind that the original Kinect sensor debuted with a price tag of $150.
There’s also a possibility that Microsoft may not bring the Xbox One’s Kinect to retailers at all, with the company instead offering its own repair and replacement services directly to consumers.
As of now we’re not completely sure what the future will hold for Xbox One owners with troubled Kinect sensors, but until Microsoft makes its plans clear, you might want to take a look at what not to do to the system’s required hardware.