With Microsoft refusing to budge on its plans to impose strict online requirements, implement aggressive DRM strategies and regulate used games sales, you would think the company would just try and let this PR nightmare pass. Unfortunately for them, Don Mattrick is quite talkative and isn’t afraid to express his feelings on the hotly debated topic.
In a video interview, Don Mattrick was asked about folks such as those in the armed forces who find it difficult to find a reliable internet connection — that’s if they can get an internet connection at all. What did he suggest those folks do? Buy an Xbox 360.
It’s a baffling remark, really, but it doesn’t even stop there. He followed that remark up by saying he’s seen comments from service members who are on “nuclear subs,” and that he can’t even comprehend what it’s like to be on one of those. That was a lead-up to reiterate his point: folks in those more “unique” situations should look to go with Microsoft’s console that’s been out since 2005.
Microsoft obviously won’t suggest people go out and buy a PlayStation 4 in place of one of their own products, but Don Mattrick just had to know that this comment wouldn’t go down well with the gaming public, let alone those who are actually in the military facing this problem. One member of the armed forces remarked in a YouTube comment that Mattrick’s words were “arrogant and ungrateful.”
Others took this opportunity to remind Mattrick that it isn’t just those in the military — it affects those in areas where internet just isn’t readily available, or isn’t as great as other areas. Think of those in the mountains who rely on satellite internet speeds which could easily be slower than dial-up. Think about those in developing nations who might want to get an Xbox One someday, but can’t complete this side of the necessities equation (the other side being the availability of power and a TV).
Microsoft has every right to stick to its guns in the matter, but if you’re going to be stubborn and refuse to budge we would at least appreciate it if the company chose more careful wording and approached the issue with a bit more sensitive of a tone. Watch the short clip above.